Strategic Horizons Consulting, Kenneth Collins The Hidden Cost of Clunky Processes (And How to Fix Them) Most business owners don’t set out to create inefficient systems. It just happens—little by little—as your business grows, your team adapts, and nobody has time to stop and clean house. But those outd... Business Bottlenecks Operational Efficiency Process Mapping SOPs Workflow Automation Jul 21, 2025