Strategic Horizons Blog | Strategic Horizons Consulting

3 Articles

Customer Engagement ×

From Transactional to Relational: Creating a Business Customers Actually Love

Strategic Horizons Consulting, Kenneth Collins

From Transactional to Relational: Creating a Business Customers Actually Love

For too many small businesses, customer experience is reduced to a polite smile and a follow-up email. It’s transactional, surface-level, and easy to replicate. But the most profitable businesses aren...

Customer Engagement Customer Loyalty Customer Relationships

Aug 1, 2025

The Ultimate Guide to Local SEO: How to Dominate Search in Your Area

Strategic Horizons Consulting, Kenneth Collins

The Ultimate Guide to Local SEO: How to Dominate Search in Your Area

If your business relies on local customers , having a strong online presence is essential. Whether you're a restaurant, law firm, contractor, or retail shop , ranking at the top of local search result...

Content Marketing Customer Engagement Digital Marketing Local SEO Reputation Management SEO Website Optimization

Mar 20, 2025

Strategic Horizons Consulting, Kenneth Collins

The Power of Branding: How to Build a Strong Brand Identity for Your Business

Your brand is more than just a logo—it’s the emotional connection customers have with your business. A strong brand identity sets you apart from competitors, builds trust, and creates customer loyalty...

Branding Customer Engagement Digital Marketing Reputation Management Social Media Marketing Website Optimization

Mar 10, 2025