Strategic Horizons Consulting, Kenneth Collins From Lead to Loyal: What Happens After Someone Says “Yes” When we talk about conversion, most business owners picture the moment a lead turns into a customer. That’s important—but it’s not the full story. What happens after that “yes” can either reinforce th... Customer Loyalty Sales Funnel Sales Strategy Jul 2, 2025
Strategic Horizons Consulting, Kenneth Collins The True ROI of Branding (and Why It’s More Than Just a Logo) When most small business owners hear the word “brand,” they think of logos, colors, or maybe a catchy tagline. But your brand is much more than a graphic design exercise – it’s the emotional and psych... Branding Business Identify Customer Loyalty Marketing Strategy Small Business Growth Jun 25, 2025